Privacy policy.
[This policy was last reviewed and updated on 18 February 2023]
Perinatal Stories Australia values and respects your privacy and is committed to complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act), and other applicable privacy laws and regulations. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
This Privacy Policy (Policy) outlines how Perinatal Stories Australia handles your Personal Information (collected via the website located at https://www.perinatalstoriesaustralia.com) in respect to when and why we collect, use, disclose, store, secure, and dispose of it.
By using our website, you’re agreeing to be bound by this policy. Perinatal Stories Australia reserves the right to make alterations to this policy whenever we deem reasonable and you as the client assume sole responsibility for checking this policy for updates on a regular basis.
Our website may contain links to other websites run by other organisations or to social networking services. This privacy policy applies only to our services‚ so we encourage you to read the privacy statements on the other websites you visit. The social networking service will also handle your personal information for its own purposes. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
Collect
At all times we try to only collect the information we need to keep you informed or to provide a service to you.
We collect personal information about you only when you voluntarily provide it, such as when you:
subscribe to our mailing list.
submit information to our website (such as when you submit your story for consideration on the podcast or request to collaborate through sponsorship or other opportunities you indicate are of interest at the time).
when you contact us.
Personally identifiable information can be used to contact or identify you and may include, but is not limited to: your name, business name, your email address, and any other information that you choose to provide to us in order to contact you as a potential guest of the podcast or collaborator, or to stay updated with our content.
You do not have to provide us with your personal information. However, if you choose not to provide us with your personal information, we may not be able to provide you with our services or otherwise interact with you.
Under certain circumstances, we may need to collect sensitive information about you. Sensitive information is defined in the Privacy Act to include any information or opinion about your racial or ethnic origin, political opinions, political association, religious or philosophical beliefs, membership of a trade union or other professional body, sexual preferences, criminal record, or health information. If we collect sensitive information, we will only do so with your consent when you voluntarily submit your mental health and motherhood experience for consideration on the podcast.
Technical data, or usage data, is collected automatically when using the Perinatal Stories Australia website. This includes your device’s Internet Protocol address (IP address), the pages of the website that you visit, the time and date of your visit, and other diagnostic data.
The Perinatal Stories Australia website uses cookies. These are small pieces of information which collect statistical data about your browsing actions and patterns. It is not possible for us to identify you as an individual from our use of cookies. If you do not wish to use the cookies, you can amend the settings on your browser to refuse cookies or to indicate when a cookie is being sent. However, if you remove or block cookies on your computer, please be aware that your browsing experience and our website’s functionality may be affected.
Our website may use third-party analytics tools. For example, we use Google Analytics, a web analytics service offered by Google that tracks and reports website traffic. This data is shared with other Google services. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
You can opt-out of having your activity on the service made available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript from sharing information with Google Analytics about visits activity.
Use
We collect your personal information for the primary purpose of providing our services to you, providing information, and marketing.
We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
We may use personal information and data usage for our legitimate interests, functions, and activities, namely the following purposes:
to operate, provide, and maintain our service and to manage everyday business needs, including internal administrative purposes.
to contact you by email or other equivalent forms of electronic communication related to your interest in featuring as a guest on the podcast.
to contact and communicate with you when you request information about us and our services.
to manage the performance of a contract, including the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the service.
to send you marketing or promotional materials, news/newletters, special offers from us, and other information that may be of interest to you, if you have requested and consented to the receipt of such materials. These communications will be sent via email in accordance with applicable marketing laws, such as the Australian Spam Act 2003 (Cth).
to provide you with information, services, or products that you request from us.
to provide you with the best service experience possible on the website.
to protect the Perinatal Stories Australia services and to comply with all applicable laws and regulations.
for other purposes such as to analyse data, to monitor the usage of our service, to identify usage trends, to determine the effectiveness of our promotional campaigns and to evaluate and/or improve the quality of our services, products, marketing and your experience.
We may use third-party email marketing service providers to manage and send emails to you. For instance, we use Flodesk, Inc. which provides online tools and services for small businesses to create, send and manage email campaigns and other marketing activities. For more information on the privacy practices of Flodesk, Inc., please visit their privacy policy: https://flodesk.com/privacy-policy
You may request not to receive marketing communications from us at any time by:
following the instructions to ‘unsubscribe’ as set out in our direct marketing materials. Our emails include a simple means by which you can click to opt-out of our mailing/marketing lists.
contacting us via email rebecca@perinatalstoriesaustralia.com
Sensitive information, including health information, that you have voluntarily provided will be used by us only for the primary purpose for which it was obtained or for a secondary purpose that is directly related to the primary purpose. This includes for consideration as a guest of the podcast and (if a guest release form has been signed) to prepare questions for the podcast interview, for the publishing of the podcast episode, and for marketing purposes of the episode.
We may use third-party service providers in order to monitor, analyse, report on, and improve the usability of our service and to see how visitors interact with features and pages. For instance, we use Google Analytics to track and report on website traffic. For more information about how Google uses cookies from partner sites, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
Disclose
Under no circumstances will Perinatal Stories Australia directly disclose or sell your personal information to any third party for marketing purposes. We are strongly against any form of internet 'spam' and keep all collected information strictly confidential in accordance with the General Data Protection Regulations (GDPR).
Your personal information may be disclosed to third parties in circumstances where you would reasonably expect us to disclose your information, including the following:
third parties where you consent to the use or disclosure, including to our email marketing providers.
Please note, some of the third-party service providers we disclose personal information to may be based, or have servers located, outside of Australia. For instance, Flodesk, Inc. will transfer personal information to the United States and process it there. Your use of the website and subscription to our mailing list represents your agreement to that transfer. If you consent for us to transfer your personal information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles and we will not be liable for any mishandling of your information in such circumstances. Flodesk, Inc. will not transfer your personal information to an organisation or a country unless there are adequate controls in place including the security of your data and personal information. For more information on the privacy practices of Flodesk, Inc., please visit their privacy policy: https://flodesk.com/privacy-policy
if it is necessary to prevent a serious and imminent threat to life or health.
where required or authorised by law.
Please note, your personal information may be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.
Store and secure
The security of our data is important to us. Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure, including by:
taking measures to restrict access to only personnel who need that personal information to effectively provide services to you.
having technological measures in place including, but not limited to, antivirus and security software, password-protected systems, and two-factor authentication where available.
Any data collected from you is sent over an SSL secure connection, meaning all communications between the website and your browser(s) are encrypted and secure.
Any data processed by one of the third parties working on our behalf is also sent over an encrypted SSL connection. Third parties are contracted to provide a high level of security on their systems.
We take every reasonable measure to prevent against loss, damage, theft or misuse where possible, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. The fact that you may be located in Europe does not, however, on its own entitle you to protection under the GDPR. Our website does not specifically target customers located in the European Union and we do not monitor the behaviour of individuals in the European Union, and accordingly the GDPR does not apply.
Dispose
We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws, such as record-keeping obligations), resolve disputes, and enforce our legal agreements and policies.
We will not keep your personal information for longer than we need to. However, most of the personal information is, or will be, stored in client files which will be kept by us for a minimum of 7 years. You agree that we may retain any of your personal information indefinitely, although we are not obliged to do so.
When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information.
Contact
Please contact us via email rebecca@perinatalstoriesaustralia.com for assistance in relation to our privacy policy, including:
if you have any queries or concerns about our privacy policy.
if you wish to make a request to access and/or correct the personal information we hold about you (in accordance with Australian Privacy Principles 12 and 13)
We will endeavour to respond to your query or concerns within 30 days.
We may seek further information from you to clarify your concerns.
In the case of a complaint about our privacy policy, if we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. It will not always be possible to resolve a complaint to everyone’s satisfaction. If you are not satisfied with our response to a complaint, you have the right to contact the Office of Australian Information Commissioner at www.oaic.gov.au/ to lodge a complaint.